Kegelmaster LLC manufactures the Kegelmaster medical device, and its components.(Springs, DVD, and Instructional Brochure.)
The Kegelmaster is made in the USA, from medical grade materials and designed to last a lifetime. Should you have any part of the Kegelmaster break from a manufacturers defect, we will replace it. If this happens within the first year of your purchase, we will even pay the shipping! After that, we only ask that you pay the cost to ship it to you.
Because of cheap chinese manufactured counterfeits, we can only provide assistance and our Lifetime Manufacturers Defect Policy is only valid when purchased direct from us or through an authorized retailer. If you have a question if a retailer is authorized, please feel free to call us.) Also, because of the nature of this product, the warranty is not transferable.
Any other device or accessory purchased or given along with the Kegelmaster, is done so soley at the discretion of the company you purchased the Kegelmaster from. Please contact the business of purchase if one of these products does not perform as expected.
Any issues with the Kegelmaster, DVD, or Spring sets can be directed to us.
Call us at (866) 479-3051 if you have any questions. (Please be aware that we can not help you if you purchased from an unauthorized retailer)